Account Inquiry Reverse Payment and Create NSF Charge

Once Payments are posted to an account, Account Inquiry provides a right click function to Reverse Payment and the option to create an NSF charge.

 

Navigate To: Accounting>Account Inquiry

 

Reverse Payment

• Credit Card Payments cannot be reversed through Account Inquiry.
• Right click reverse payment uses the current date and affects the current period vs. using Post Cash Receipts where you can select a date and enter negative payment amount in order to reverse the payment.

1. Right click on a payment in the Invoice Details grid.
2. Reverse Payment window will open.
3. Select Date. Payment will affect the current open period, not the period the payment was originally posted.
4. Amount will populate with the original payment amount, but can be modified.
5. Enter Note for future reference.
6. Click Reverse.

7. Confirm Reversal message.
8. Message Prompt will be received. Would you like to create a NSF charge against this customer?
9. Click Yes to create an NSF charge or No to ignore.
10. If you clicked yes, Add/Modify Miscellaneous Transactions window will open with the Customer/Site & Date already populated.
11. Select Code, enter Unit Rate, Quantity and Description.
12. Click Save & Exit.

13. Account will now include an Unbilled Miscellaneous Transaction for the NSF.
14. Invoice Details grid will now display the Reversed Payment.